Privacy Policy

1. Introduction

AI Predicted Signals ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

By using the Service, you consent to the data practices described in this policy. If you do not agree with this policy, please discontinue use of the Service.

2. Information We Collect

2.1 Information You Provide

When you register via Discord OAuth, we collect:

• Discord user ID, username, and discriminator
• Email address (if provided to Discord)
• Profile picture URL
• Subscription tier and payment information (via Stripe)

2.2 Automatically Collected Information

When you access the Service, we automatically collect:

• IP address and geographic location
• Browser type and version
• Operating system and device information
• Pages visited, time spent, and interaction patterns
• Referral source and exit pages

2.3 Usage Data

We collect data about your use of the Service, including:

• Signals viewed and interaction timestamps
• Dashboard metrics and performance chart views
• API requests and response times (if using API access)
• Feature usage and navigation paths

3. How We Use Your Information

We use collected information for the following purposes:

• Service Delivery: Provide and maintain the Service, including signal delivery and account management
• Authentication: Verify your identity and manage access based on subscription tier
• Discord Integration: Sync your subscription tier with Discord roles for community access
• Payment Processing: Process subscriptions via Stripe (we do not store credit card details)
• Performance Monitoring: Track signal latency, system uptime, and service quality
• Communication: Send service updates, security alerts, and subscription notifications
• Analytics: Understand usage patterns to improve the Service
• Legal Compliance: Comply with legal obligations and enforce our Terms of Service

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

4.1 Service Providers

• Vercel: Hosting and content delivery
• Supabase: Database and user authentication
• Redis Cloud: Real-time signal streaming infrastructure
• Stripe: Payment processing and subscription management
• Discord: Community access and role synchronization

4.2 Legal Requirements

We may disclose your information if required to:

• Comply with legal obligations or court orders
• Protect our rights, property, or safety
• Investigate fraud or Terms of Service violations
• Respond to government requests or law enforcement

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. You will be notified via email or prominent notice on the Service.

5. Data Security

We implement industry-standard security measures to protect your information:

• TLS/SSL encryption for all data transmission
• Encrypted storage for sensitive data in Supabase
• Secure Redis Cloud connection with TLS authentication
• Regular security audits and vulnerability assessments
• Access controls and role-based permissions
• Stripe PCI-DSS compliant payment processing

However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to provide the Service and comply with legal obligations:

• Account Data: Retained while your account is active, plus 90 days after deletion
• Usage Logs: Retained for 12 months for analytics and debugging
• Payment Records: Retained for 7 years for tax and legal compliance
• Support Communications: Retained for 3 years

7. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data (subject to legal obligations)
• Data Portability: Receive your data in a machine-readable format
• Opt-Out: Unsubscribe from marketing communications
• Objection: Object to processing of your data for certain purposes

To exercise these rights, contact us at privacy@aipredictedsignals.cloud

8. Cookies and Tracking

We use cookies and similar technologies to:

• Maintain your login session (NextAuth session cookies)
• Remember your preferences and settings
• Analyze site traffic and usage patterns
• Improve Service performance and user experience

You can control cookies through your browser settings. Disabling cookies may affect Service functionality.

9. Children's Privacy

The Service is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately for deletion.

10. International Data Transfers

Your information may be transferred to and processed in countries outside your jurisdiction. We ensure appropriate safeguards are in place, including:

• Standard contractual clauses approved by regulatory authorities
• Compliance with EU-US Data Privacy Framework (if applicable)
• Adherence to GDPR and CCPA requirements

11. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last updated" date. Continued use of the Service after changes constitutes acceptance of the revised policy.

12. Contact Information

For questions about this Privacy Policy or to exercise your rights, contact us at:

• Email: privacy@aipredictedsignals.cloud
• Support: support@aipredictedsignals.cloud