FAQ

All performance metrics are calculated from actual signal executions tracked in our system. Returns assume position sizing of 2% per trade with stop-loss and take-profit levels as published. Slippage of 0.1% and trading fees of 0.075% (maker) / 0.15% (taker) are factored into calculations. Signal timestamps are recorded with millisecond precision and stored immutably.

Paper trading uses simulated execution with realistic fees and slippage, but no real capital is at risk. Live trading uses actual exchange orders with real money. Currently, all signals shown on the platform are from paper trading mode. This allows us to demonstrate system performance without risking investor capital.

Signal frequency varies based on market conditions. On average, we generate 2-5 high-confidence signals per day across all trading pairs. Signals are only generated when market conditions meet our strict entry criteria, ensuring quality over quantity.

Trading cryptocurrencies involves substantial risk of loss. Past performance does not guarantee future results. Market conditions can change rapidly, and signals may not perform as expected. You should never invest more than you can afford to lose. Our signals are for informational purposes only and do not constitute financial advice.

Maximum drawdown is the largest peak-to-trough decline in portfolio value. Our system has a maximum drawdown of 8.3% in backtesting. This metric is important because it shows the worst-case scenario an investor might experience. Lower drawdowns indicate better risk management.

We use multiple risk management techniques: (1) Position sizing limited to 2% of portfolio per trade, (2) Automatic stop-loss placement at 2-3% from entry, (3) Take-profit targets at 2x risk distance (1:2 risk/reward), (4) Signal filtering to only publish high-confidence setups (60%+), and (5) Circuit breakers that halt trading during extreme volatility.

Backtested results have inherent limitations: (1) They assume perfect execution without slippage or delays, (2) They may not account for all market conditions (flash crashes, exchange outages), (3) They don't reflect psychological factors that affect real trading, (4) Past performance does not guarantee future results. Real trading may differ significantly from backtested results.

While our signals include all necessary information (entry, stop loss, take profit), we do not provide automated trading execution. Users must manually execute trades on their exchange. This ensures users maintain control and can adapt to changing market conditions. We recommend using limit orders to match our signal prices as closely as possible.

Our system is designed for high availability with 99.5% uptime SLA. If the API experiences downtime, signals will resume automatically when service is restored. Historical signals remain accessible via REST endpoints. We maintain redundant infrastructure and automatic failover to minimize downtime.

To get started: (1) Subscribe to a pricing tier on our pricing page, (2) View live signals on the /live-signals page, (3) Monitor performance on the /pnl dashboard. All plans include web dashboard access.

We offer a 7-day money-back guarantee on all monthly plans. If you're not satisfied within the first week, contact support for a full refund. Annual and lifetime plans are non-refundable after the initial 7-day period.

Yes! All paid plans include signals for all supported trading pairs. Supported pairs are shown live in the Trading Pairs menu. You can filter signals by pair on the live signals page. Free tier includes access to 10 pairs.